Terms & Conditions

Last updated: October 2026

By accessing mrandmrslifestyle.com and using our coaching services, you agree to be bound by these Terms & Conditions. Please read them carefully.

1. Services

Mr & Mrs Lifestyle provides online personal coaching, nutrition guidance and training programmes. All coaching is delivered remotely via digital communication channels (WhatsApp, email, video call) unless otherwise agreed for Dubai-based in-person sessions.

2. Payment & Billing

• All prices are listed in UAE Dirhams (AED)
• Payments are processed securely via Stripe. We accept major credit and debit cards and digital payment methods
• All online coaching packages are monthly subscriptions, billed as set out in our Subscription & Cancellation Policy below

3. Subscription & Cancellation Policy

3.1 Monthly subscription

All Mr & Mrs Lifestyle online coaching packages are monthly subscriptions. You pay on the day you join. After that, your card is charged automatically on the same date each month (your “renewal date”) until you cancel.

3.2 No refunds

Payments are non-refundable. That includes part-used months, unused check-ins or sessions, and stopping the programme early. The only exceptions are where UAE law requires a refund, or where we made a billing mistake, such as charging you twice. Billing mistakes are always refunded in full.

3.3 Notice to cancel: 14 days

To cancel, tell us at least 14 days before your next renewal date.

• If you give notice in time, you won’t be charged again. Your coaching continues until the end of the month you’ve already paid for.
• If you give notice later than that, the next payment will still be taken, and that month is your final month.

Example: your renewal date is the 1st. Cancel by the 17th of the month before and you won’t be charged again. Cancel on the 20th and you’ll pay for one more month, then the subscription ends.

3.4 How to cancel

Email info@mrandmrslifestyle.com or message us on WhatsApp. We’ll confirm your cancellation in writing within 2 working days. The notice period counts from the day we receive your message.

3.5 Fixed-length programmes

Every package except the Economy Pack is a 12-week programme. These are billed monthly. They end automatically when the programme finishes, unless you choose to continue.

3.6 Price changes

If the price changes, we’ll give you at least 30 days’ notice before it applies to your subscription.

3.7 Failed payments

If a payment fails, coaching is paused until it’s paid.

3.8 If we end your subscription

If we have to stop coaching you for a reason that isn’t your fault, we’ll refund the unused part of that month.

4. Our Commitment to You

We offer a free strategy call before you pay, so you can make sure the package is right for you. If you complete your onboarding, follow your plan for 7 days and feel it is not the right fit, message us at info@mrandmrslifestyle.com or on WhatsApp. We will work with you to make it right, for example by adjusting your plan or switching your assigned coach. This does not change the Subscription & Cancellation Policy above.

5. Health & Medical Disclaimer

Our coaching programmes are designed for healthy adults. By joining, you confirm that you are physically capable of undertaking an exercise programme. Mr & Mrs Lifestyle coaching is not a substitute for medical advice, diagnosis or treatment. Always consult your doctor before beginning any exercise or nutrition programme, especially if you have pre-existing health conditions.

We are not liable for any injury, illness or adverse outcome arising from following our programmes.

6. Client Responsibilities

• Provide accurate health and lifestyle information during onboarding
• Notify your coach of any injuries, medical conditions or changes in health
• Follow the programme as designed and attend scheduled check-ins
• Treat coaches with respect in all communications

7. Intellectual Property

All training plans, nutrition guides, and materials provided are the intellectual property of Mr & Mrs Lifestyle. They may not be shared, resold or distributed without written permission.

8. Confidentiality

We treat all client information with strict confidentiality. Client progress photos and testimonials will only be shared with explicit written consent.

9. Limitation of Liability

To the maximum extent permitted by law, Mr & Mrs Lifestyle shall not be liable for any indirect, incidental, or consequential damages arising from use of our services.

10. Governing Law

These Terms are governed by the laws of the United Arab Emirates. Any disputes shall be subject to the jurisdiction of the courts of Dubai, UAE.

11. Contact

Questions about these Terms? Contact us at:
info@mrandmrslifestyle.com
Dubai, UAE